Shipping policy
UNITED STATES
Enjoy Free Standard Shipping on all orders of $200.00 CAD +
We currently ship with: Canada Post / USPS, UPS or FEDEX. We DO NOT ship to PO boxes. Please enter an address without a PO box.
This is a reminder that orders are fulfilled within 7 business days, If they do not contain custom items or made-to-order items.
CUSTOMIZATION: Customized orders usually take up to 20 business days before they are completed and shipped. Shipping labels MAY be created before the order is ready.
PRE-ORDER: If you have purchased “pre-order” items, those specific products will ship within 15-30 business days of ordering. Please refer to the product page for more details and timeline.
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The regular shipping rate is $22.00 CAD and includes duties and cross-border fees to the USA. You also have the option to choose Express shipping at checkout.
Delivery time (once a package is shipped): between 3-15 business days.
Please note delivery times vary and we cannot guarantee them. We are not responsible for delivery delays once a package is in the hands of the shipping carrier.
(USA ISLANDS):
Free shipping: orders of $200.00 CAD +
Express shipping: $45.00 CAD
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DUTIES AND TAXES: We currently include all duties and cross-border fees with your order. You should not have to pay any extra amount at the door.
Wrong Address:
If you provide us with the wrong address, mistake in the postal code or street number, the package may be returned to us. In that case, the customer will be responsible for the shipping fee to send the package back to the correct address. Please make sure you double check your address before we ship and provide the correct details.
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CANADA
Enjoy Free Standard Shipping on all Canadian Orders of $150.00 CAD +
We currently ship with GLS, ICS, UPS. We DO NOT ship to PO boxes. Please enter an address without a PO box.
This is a reminder that orders are fulfilled within 7 business days, If they do not contain custom items or made-to-order items.
CUSTOMIZATION: Customized orders usually take up to 20 business days before they are completed and shipped. Shipping labels MAY be created before the order is ready.
PRE-ORDER: If you have purchased “pre-order” items, those specific products will ship within 15-30 business days of ordering. Please refer to the product page for more details and timeline.
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The regular shipping rate is $14.00 CAD. You also have the option to choose Express shipping at checkout.
Delivery time once a package is shipped: between 2-10 business days.
Please note delivery times vary and we cannot guarantee them. We are not responsible for delivery delays once a package is in the hands of the shipping carrier.
Wrong Address:
If you provide us with the wrong address, mistake in the postal code or street number, the package may be returned to us. In that case, the customer will be responsible for the shipping fee to send it back to the correct address. Please make sure you double check your address before we ship and provide the correct details.
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EUROPE & UNITED KINGDOM
Enjoy Free Standard Shipping on all European orders of $200.00 CAD +
We currently ship with Canada Post, UPS, FEDEX. We DO NOT ship to PO boxes. Please enter an address without a PO box.
This is a reminder that orders are fulfilled within 7 business days, If they do not contain custom items or made-to-order items.
CUSTOMIZATION: Customized orders usually take up to 20 business days before they are completed and shipped. Shipping labels MAY be created before the order is ready.
PRE-ORDER: If you have purchased “pre-order” items, those specific products will ship within 15-30 business days of ordering. Please refer to the product page for more details and timeline.
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The regular shipping rate for Europe is $30.00 CAD. It is shipped with Canada Post and It does not always come with a tracking number. You have the option to choose the express tracked shipping method at checkout for $45.00 CAD.
Delivery time: between 7-20 business days.
Please note delivery times vary and we cannot guarantee them. We are not responsible for delivery delays once a package is in the hands of the shipping carrier.
DUTIES AND TAXES: Any order being shipped to Europe may be subject to import duties, taxes and/or brokerage fees. These costs are the sole responsibility of the receiver and we suggest you check with local postal or import authorities prior to completing your order.
Wrong Address:
If you provide us with the wrong address, mistake in the postal code or street number, the package may be returned to us. In that case, the customer will be responsible for the shipping fee to send it back to the correct address. Please make sure you double check your address before we ship and provide the correct details.
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ASIA, AUSTRALIA & NEW ZEALAND
Enjoy Free Standard Shipping on all orders of $300 CAD +
We currently ship with UPS, FEDEX. We DO NOT ship to PO boxes. Please enter an address without a PO box.
This is a reminder that orders are fulfilled within 7 business days, If they do not contain custom items or made-to-order items.
CUSTOMIZATION: Customized orders usually take up to 20 business days before they are completed and shipped. Shipping labels MAY be created before the order is ready.
PRE-ORDER: If you have purchased “pre-order” items, those specific products will ship within 15-30 business days of ordering. Please refer to the product page for more details and timeline.
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The regular shipping rate is 49.99 CAD.
Delivery time: between 6-15 business days.
Please note delivery times vary and we cannot guarantee them. We are not responsible for delivery delays once a package is in the hands of the shipping carrier.
DUTIES AND TAXES: Any order being shipped outside of Canada may be subject to import duties, taxes and/or brokerage fees. These costs are the sole responsibility of the receiver and we suggest you check with local postal or import authorities prior to completing your order.
Wrong Address:
If you provide us with the wrong address, mistake in the postal code or street number, the package may be returned to us. In that case, the customer will be responsible for the shipping fee to send it back to the correct address. Please make sure you double check your address before we ship and provide the correct details.
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SOUTH AMERICA
Enjoy Free Standard Shipping (No Tracking) on all orders of $300.00 CAD +
We currently ship with Canada Post, UPS, FEDEX. We DO NOT ship to PO boxes. Please enter an address without a PO box.
This is a reminder that orders are fulfilled within 7 business days, If they do not contain custom items or made-to-order items.
CUSTOMIZATION: Customized orders usually take up to 20 business days before they are completed and shipped. Shipping labels MAY be created before the order is ready.
PRE-ORDER: If you have purchased “pre-order” items, those specific products will ship within 15-30 business days of ordering. Please refer to the product page for more details and timeline.
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The regular shipping rate is 45.00 CAD.
Delivery time: between 5-15 business days.
Please note delivery times vary and we cannot guarantee them. We are not responsible for delivery delays once a package is in the hands of the shipping carrier.
DUTIES AND TAXES: Any order being shipped outside of Canada may be subject to import duties, taxes and/or brokerage fees. These costs are the sole responsibility of the receiver and we suggest you check with local postal or import authorities prior to completing your order.
Wrong Address:
If you provide us with the wrong address, mistake in the postal code or street number, the package may be returned to us. In that case, the customer will be responsible for the shipping fee to send it back to the correct address. Please make sure you double check your address before we ship and provide the correct details.